Maintenance & Upgrades
24/7 monitoring and troubleshooting services to ensure uninterrupted operation of your wireless infrastructure.
Overview
Proactive Maintenance Services
One Wireless Solutions provides comprehensive maintenance and upgrade services to ensure your wireless infrastructure operates at peak performance. Our proactive approach identifies and addresses potential issues before they impact your operations.
Why Maintenance Matters
Maintaining your wireless infrastructure is critical to ensure reliable performance and protect your investment. Our maintenance services provide:
- Minimized downtime and service interruptions
- Extended equipment lifespan through proper maintenance
- Enhanced security with regular updates and patches
- Predictable maintenance costs with service level agreements
- Future-proof infrastructure with strategic upgrades
Key Services
Comprehensive Maintenance & Upgrade Services
We provide a full range of services to keep your wireless infrastructure running optimally.
24/7 Monitoring
Continuous system monitoring to identify and address issues before they impact your operations.
Preventative Maintenance
Regular scheduled maintenance to ensure optimal system performance and prevent downtime.
Emergency Response
Rapid response to system issues with guaranteed service level agreements for critical systems.
Software Updates
Regular software updates to ensure security patches and performance improvements are implemented.
Hardware Upgrades
Strategic hardware refresh services to keep your wireless infrastructure current with evolving technology.
Performance Optimization
Regular system assessments and tuning to ensure optimal performance as usage patterns evolve.
Service Packages
Support Plans for Every Need
Choose the level of support that matches your organization's wireless infrastructure requirements.
Basic Support
Essential maintenance coverage for standard wireless installations.
Business hours technical support (8AM-5PM)
Next business day response for critical issues
Quarterly preventative maintenance visits
Regular software updates
Remote system monitoring
Annual system assessment
Recommended for:
Small to medium businesses with standard wireless needs.
Premium Support
Enhanced coverage with faster response times for business-critical systems.
Extended technical support (7AM-7PM)
Same-day response for critical issues
Monthly preventative maintenance visits
Priority software updates
24/7 system monitoring with alerts
Semi-annual system optimization
Discounted hardware upgrades
Recommended for:
Mid-size organizations with important wireless infrastructure needs.
Mission Critical
Comprehensive support for environments where wireless is essential to operations.
24/7/365 technical support
4-hour response guarantee for critical issues
Weekly preventative maintenance checks
Immediate security patches and updates
Continuous performance monitoring
Quarterly optimization and tuning
Dedicated support representative
Hardware replacement program
Recommended for:
Healthcare, public safety, and large venues where connectivity is mission-critical.
Case Study: Hospital Network Upgrade
A major regional hospital needed to upgrade their wireless infrastructure while maintaining 24/7 operations for critical medical systems.
The Challenge:
- Critical 24/7 medical systems requiring continuous uptime
- Aging infrastructure with performance limitations
- Stringent security and compliance requirements
Our Approach:
- Phased migration plan with redundant systems
- After-hours implementation with on-site standby teams
- Comprehensive testing before each system cutover
The Results:
- Zero downtime for critical medical systems
- 300% increase in network capacity
- Full compliance with healthcare security standards
Ready to ensure the reliability of your wireless infrastructure?Contact our maintenance experts today.
Our team can develop a customized maintenance plan to meet your specific needs and requirements.